If the item is lost or damaged in transit we will only issue refund or send another one out once the courier company has finished the investigation, investigation can take up to 14 days. Once goods are returned they will be sent to the manufacturers to be tested. The buyer is responsible for the return shipping costs to send the item back to us, this only applies to non faulty parts, for all faulty parts we will reimburse the postage cost upto £4.99. This will help us resolve any issues with your transaction as soon as possible. No refunds will be issued without proof of purchase, name and address of recipient and a brief description of the problem with the part when necessary. It is your responsibility to send any returns via recorded delivery or through courier tracking service along with your return authorization number. We do not take liability for the safe return of unwanted or faulty goods. Please message us via eBay for a return authorization number. Returns can only be made by prior arrangement. Where items are sold with free P&P we reserve the right to deduct £4.99 postage cost. We will only grant a full refund on the original value of the goods excluding any postage costs. If the packaging is damaged or the seal has been opened or tampered with on the original packaging, we have the right to refuse the returned item or part. We will then check the returned goods and make sure they are in resale-able condition. After informing us of the return, you have 15 days from that date to have the item or motor part delivered back to us. You have 15 working days to inform us that you are returning the item, provided the item or motor part has not been fitted and is still in its original packaging. A refund will be made excluding all P&P costs. We hope you’ll be delighted by our products and service but in the unlikely event that you wish to return an item purchased from us we’ll endeavour to deal with the issue with minimum fuss and as quickly as possible.We accept returns on all unused items in their original packaging within 30 days of purchase.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |